Privacy Policy — Champions Belt X

1. Who We Are

Champions Belt X ("we", "us", "our") operates the website at championsbeltx.com. We are a championship belt manufacturer and retailer based in Sialkot, Pakistan, selling direct to consumers worldwide.

For privacy enquiries contact us at: support@championsbeltx.com

2. Data We Collect

We collect information you provide directly to us, including:

Account data — name, email address, password (hashed)
Order data — billing address, shipping address, items ordered
Payment data — processed entirely by Stripe; we never store card details
Custom order data — artwork, design files, specifications you upload
Communications — emails or messages you send us

We also collect automatically:

Usage data — pages viewed, clicks, session duration (via Google Analytics / GTM)
Device data — IP address, browser type, operating system
Cookies — session cookies for cart/authentication and analytics cookies

3. How We Use Your Data

To process and fulfil your orders
To send order confirmation, shipping, and tracking emails
To respond to enquiries and provide customer support
To send marketing emails if you have opted in (unsubscribe anytime)
To improve our website and product range
To comply with legal and financial obligations

4. Legal Basis for Processing (GDPR)

For customers in the European Economic Area (EEA), we process your data under:

Contract — to fulfil your order
Legitimate interests — to operate and improve our business
Consent — for marketing emails (opt-in only)
Legal obligation — for financial record-keeping

5. Third-Party Services

We share data with the following processors only to the extent necessary:

Stripe — payment processing (PCI-DSS Level 1 certified)
Google Analytics — website analytics (anonymised)
Cloudinary — image hosting and delivery
Shipping carriers — your name and address to fulfil delivery

We never sell your data to third parties.

6. Data Retention

Order records are retained for 7 years to comply with tax and accounting regulations. Account data is retained until you request deletion. Marketing preferences are retained until you unsubscribe.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Withdraw marketing consent at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, email support@championsbeltx.com with "Data Request" in the subject line.

8. Cookies

We use strictly necessary cookies (for authentication and cart state) and analytics cookies (Google Analytics). Analytics cookies are loaded via Google Tag Manager. You can disable analytics cookies in your browser settings at any time.

9. Security

All data is transmitted over HTTPS with 256-bit TLS encryption. Passwords are hashed using bcrypt. Payment details are handled exclusively by Stripe and never touch our servers.

10. Changes to This Policy

We may update this policy periodically. Material changes will be notified by email or a prominent notice on this page. Continued use of the site after changes constitutes acceptance.

11. Contact

For any privacy-related questions: support@championsbeltx.com